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Tuesday, July 21, 2009

Shaping Web Audience Preference - The Four E-Essentials of Website Presentation

Wouldn't it be wonderful if you had the power to convince people that your product or service was exactly what they needed, and as a consequence your in-box was filled with inquiries and your e-commerce site was stuffed with orders. Wouldn't that be great? And isn't that exactly what you want to achieve with your website?

The problem is you are part of a giant online bazaar called The Web; and just like your local weekend flea market The Web is filled with crap, conmen, and contraband. Without understanding some of the underlying psychological principles involved in shaping audience preference you are in danger of being regarded as just another mangy flea market hustler, even if what you offer is the greatest thing since sliced bread.

The subject of shaping public perception, or in our case Web audience preference, is complex and convoluted but there are basic principles that if followed will help you achieve your business objectives, no matter how you define them.

The Four E-Essentials of Website Presentation
All the Google ads, search engine optimization, linking strategies, social networking, and Twitter twirping will be for naught if you don't implement four essential marketing communication techniques: engage, enlighten, embed, and re-enforce. These four website presentation elements are easy to grasp but not always easy to implement.

Perhaps the best way to illustrate how these elements work is to rent or find on YouTube a clip from the 1947 movie "The Hucksters" starring Clark Gable and Sydney Greenstreet. Now I haven't seen this movie in twenty years and I remember almost nothing about it except for one scene, a scene that illustrates better than anything, the four e-essentials of marketing and branding communication.

Engage, Enlighten, Embed, and Re-Enforce
Picture an old style boardroom, you know the ones with wood paneling, high-backed deeply padded chairs all filled with a bunch of executive flunkies and sycophants. At one end is Clark Gable, and his dapper boss Adolphe Menjou, and at the other end is an empty, ornate leather chair, almost like a throne.

An older heavy-set gentlemen, played by Sydney Greenstreet, walks in wearing a dark suit, light colored vest, and a matching pork-pie hat. He is the client, the owner of a large soap manufacturing company, 'Beauty Soap,' that has hired Gable's agency to help sell his product.

He proceeds to sit down at the head of the table, throws back his head, and expectorates (spits) onto the middle of the table. He then dramatically takes out a handkerchief from his breast pocket, wipes up the mess, and carelessly tosses the hankie on the floor, after which he tells the assembled ad men...

"You've just seen me do a disgusting thing, but you'll always remember what I just did. You see if nobody remembers your brand, you aren't going to sell any soap. ...I'll tell you a secret about the soap business. There's absolutely no difference between soaps, absolutely none, except for perfume and color... soap is soap... oh... maybe we have a few manufacturing tricks, but the public don't give a hoot about that..." 

Embed The Brand
You may not like to hear it, but the truth is, most products and services are pretty much the same as their competitors. Sure some have a little more this, and others have a little more that, but for all intensive purposes, they're the same, the same except for one major thing, The Brand! 

This sixty second clip from "The Hucksters" illustrates the need to engage your audience with a dramatic gesture, enlighten them with what they need to know, and do it all in a entertaining manner that embeds the brand, and what it stands for, in the audience's mind. 

The Repetition Caveat
The last twenty seconds of the scene are a bit more controversial in my mind and if taken at face value can lead to a misunderstanding of the re-enforcing principle. 

Greenstreet continues his rant by banging his fist on the table over-and-over again while saying, 

"Beauty Soap, Beauty Soap, Beauty Soap, repeat it until it comes out of their ears, repeat it until they say it in their sleep, irritate them Mr. Norman [a reference to Gable], irritate, irritate, irritate them, never forget, knock them dead, until they never forget." 

All the while Greenstreet emphatically bangs his fist on the table to emphasize his point. When he finally finishes his rant, he sweeps his hand dramatically across the table knocking a glass of water halfway across the room. He finishes by saying calmly, "See what I mean?" 

Web Videos Shouldn't Be TV Commercials
Television advertisers seem to have taken the "irritation" part to heart, but I think the basic principle is dramatic repetition not irritation. Irritation may generate name recognition but with the wrong mental and emotional associations, while dramatic repetition shapes audience opinion and establishes brand preference. Not understanding the psychology behind the four e-essentials can lead to unsatisfactory results.

This scene from "The Hucksters" was satire and commentary on the nature of advertising, and its point-of-view was decidedly cynical, and with good cause. Television commercials drive the public up a wall with irritating repeated interruptions of the same hackneyed commercials over and over again, until the viewing audience goes numb.

As well, pointless user-generated videos may bemuse but without any targeted psychological influence or directed commercial purpose beyond attracting a lot of viewers.
Even expensive commercially produced viral videos that are clever, entertaining, and technically superb often forget to enlighten the audience and embed the brand.

Gaining Competitive Advantage
It is human nature to want easy answers to complex questions, but people are frustratingly complex, and cannot be "pushed, filed, stamped, indexed, briefed, debriefed, or numbered" like Patrick McGoohan's 'The Prisoner'.

Search engine optimization, social networking, user-generated videos, and viral-for-viral's sake are nothing more then marketing 'Pablum' that takes advantage of naive marketing newbies; they are trendy technical answers with the appearance of sophistication but with only the slightest understanding of subconscious human desire. 

Technical answers to human questions ultimately won't work, or will only work with limited success because they ignore the need to understand the human condition, what makes you and everybody else want, what they want. 

Gerald Zaltman, Professor Emeritus of Harvard Business School calls it understanding the "mind of the market." To quote Professor Zaltman from his book 'How Customers Think: Essential Insights into the Mind of the Market,' 

"...the ability to grasp or understand the mind of the market and creatively leverage this understanding represents the next source of competitive advantage for marketers." 

The Choice Is Yours
The average website business will continue to follow whatever trendy technical solution shows up on the blogs. But your competitor's willingness to follow the herd leaves the way wide open for you to take advantage of their failure; their misreading of what works.

Recognize the best way to communicate your offering to your Web audience is with a presentation delivered by a real human being, a presentation that engages, enlightens, and embeds in that audience's collective memory.

And when you're done, do it all over again in an even more memorable, dramatically entertaining manner.

About The Author
Jerry Bader is Senior Partner at MRPwebmedia, a website design firm that specializes in Web-audio and Web-video. Visit www.mrpwebmedia.com, www.136words.com, and www.sonicpersonality.com.

Monday, May 25, 2009

Getting in your first 1000 hours at any cost

The first time I heard the phrase "get in your 10,000 hours" was in an interview I did with John Carlton several years ago. He was talking about copywriting and he said if you want to be world-class-good at something, log your ten thousand hours of practice.

Today I've got 2 thoughts to share about getting in your 10,000 hours:

1) It's hard for most people to appreciate the rich rewards of being truly world class. The doors it will open for you, the opportunities it will bring month after month, year after year. Especially if you build a public platform around your skill, you're automatically at the front of every line you stand in - if you even have to stand in line at all.

When you're world class you can achieve things in your sleep that most people can't pull off with every ounce of energy and concentration they possess.

2) You don't have to be even close to certified world-class to enjoy substantial advantages. I've always liked the phrase "in the land of the blind, the man with one eye gets to be king." In most industries and most markets, you don't need world class marketing chops to win big-time. 1,000 hours of practice will equip you to beat almost everybody in almost any game.

Remember, to succeed online you only need to be good at TWO things - ONE kind of traffic and ONE kind of sales conversion.

If you spend 1,000 hours learning how to generate ONE kind of traffic and 1,000 hours mastering ONE way of converting prospects to buyers, you will be darn close to the best guy or gal you can find at those two things.

So how do you log your 1,000 hours?

You MUST MUST MUST shove minutia out of the way and FOCUS for 1 hour a day.

1 hour a day for 3 years is 1000 hours.
2 hours a day for 18 months is 1000 hours.
3 hours a day for a year is 1000 hours.
Even if you take one day off per week, which you should.

You will never miss the minutia you shove out of the way. It'll probably be time you spend responding to emails that will never result in any sales or time you waste twittering or facebooking or whatever.

There are many trivial tasks you can give to a $10 per hour assistant. Things other people can do for you like laundry or housecleaning. Short-term chores that you'll never miss once they're gone.

What if you gave those jobs to somebody else and blocked out ONE HOUR to hone your highest skill to perfection?

I've basically spent at least an hour writing every day for the last 10 years. It's my best skill and it's paid off. I've wasted a lot of time doing a lot of stupid things during the last decade but it's the time I spent doing that that made a difference.

The other thing I've been doing for the last 10 years - yes, probably about an hour every day, on average - is being a certified Marketing Maniac. Having my radar cranked up for every possible angle on human psychology and what makes people respond; what makes people change their minds, change their beliefs, part with their money.

Collecting every strange story and case study about websites and infomercials and direct mail campaigns and sales meetings I can find and filing them away in my brain.

I've wasted a lot of time doing stupid stuff but time spent doing that has paid off handsomely.

-----> There's one point I must NOT leave out.

Just "doing ten thousand hours of whatever" all by itself is not enough and will get you nowhere.

There are all kinds of accountants and engineers and secretaries who have done ten thousand hours of accounting or engineering or secretarial work, who are not even close to world class at anything.

Why? Because they've just been punching the clock. Sleepwalking through their life. They haven't been sharpening their saw. They've only been going through the motions.

That'll earn you a paycheck but little else. No, I'm talking about conscious, deliberate effort to get BETTER. To challenge yourself; to seek out new discoveries, to try things you haven't tried before; to put yourself under the tutelage of an exacting and demanding mentor; to press the edges of your comfort zone and expand your ability.

THAT is what you spend your 1,000 or 10,000 hours doing. Acting instead of reacting. Pressing forward instead of floating downstream.

Before I go, there is one last advantage that I'd like you to consider:

Consider the PEER GROUP you will belong to when you achieve regional, national or world-class chops in ANY endeavor.

You will command instant respect from other world-class people, regardless of profession. The conversations you have with them will be stimulating, invigorating, fascinating. People who embrace excellence. People who, you will find, are usually generous and creative and adventurous. They introduce you, in turn, to other creative, adventurous people.

You will also find that contrary to stereotype, folks who hang out at country clubs are neither stuffy nor dull nor boring. They're usually the most happenin', engaging people in town.

A couple weeks ago I spied a Google ad by a world-class artist who is revered in certain circles. Someone I highly respect. (I bet he got his 10,000 hours in by age 19.) I saw a couple of mistakes he was making and dropped him an email offering to help out. He Googled me and when he saw I was also world class at what I do, he replied back and we had a great conversation.

I helped him out, I had a cool opportunity to converse with someone whose work I admire, and perhaps we'll have more exchanges in the future.

I bet you can think of people you'd like to meet. If you're as good at what you do as they are at what they do, it won't be hard to make that happen.

The pursuit of excellence is truly worthy of your time. I challenge you to name anything that's more worthy of 1 hour per day than that.

Whatever you do - whatever minutia you have to shove out of the way - commit right now to your 1,000 hours of mastery. It's the first step to getting your 10,000 hours. That hour-a-day is not optional if you want to have a great life.

I promise, it will take you to places you've hardly dreamed of.

Original Source: PerryMarshall.com 

Monday, May 11, 2009

Avoiding Top 9 Biggest SEO Mistakes

Following are the 9 Biggest SEO Mistakes which Web Designers & Web Developers should avoid.

Splash Page
I've seen this mistake many times where people put up just a big banner image and a link "Click here to enter" on their homepage. The worst case -- the "enter" link is embedded in the Flash object, which makes it impossible for the spiders to follow the link.
This is fine if you don't care about what a search engine knows about your site; otherwise, you're making a BIG mistake. Your homepage is probably your website's highest ranking page and gets crawled frequently by web spiders. Your internal pages will not appear in the search engine index without the proper linking structure to internal pages for the spider to follow.
Your homepage should include (at minimum) target keywords and links to important pages.

Non-spiderable Flash Menus
Many designers make this mistake by using Flash menus such as those fade-in and animated menus. They might look cool to you but they can't be seen by the search engines; and thus the links in the Flash menu will not be followed.

Image and Flash Content
Web spiders are like a text-based browser, they can't read the text embedded in the graphic image or Flash. Most designers make this mistake by embedding the important content (such as target keywords) in Flash and image.

Overuse of Ajax
A lot of developers are trying to impress their visitor by implementing massive Ajax features (particularly for navigation purposes), but did you know that it is a big SEO mistake? Because, ajax content is loaded dynamically, so it is not spiderable or indexable by search engines.
Another disadvantage of Ajax -- since the address URL doesn't reload, your visitor can not send the current page to their friends.

Versioning of Theme Design
For some reason, some designers love to version their theme design into sub level folders (i.e. domain.com/v2, v3, v4) and redirect to the new folder. Constantly changing the main root location may cause you to lose backlink counts and ranking.

"Click Here" Link Anchor Text
You probably see this a lot where people use "Click here" or "Learn more" as the linking text. This is great if you want to be ranked high for "Click Here". But, if you want to tell the search engine that your page is important for a topic, than use, that topic/keyword in your link anchor text. It's much more descriptive (and relevant) to say "learn more about {keyword topic}"
Warning: Don't use the EXACT same anchor text everywhere on your website. This can sometimes be seen as search engine spam too.

Common Title Tag Mistakes
Same or similar title text:
Every page on your site should have a unique <title> tag with the target keywords in it. Many developers make the mistake of having the same or similar title tags throughout the entire site. That's like telling the search engine that EVERY page on your site refers to the same topic and one isn't any more unique than the other.

One good example of bad Title Tag use would be the default WordPress theme. In case you didn't know, the title tag of the default WordPress theme isn't that useful: Site Name > Blog Archive > Post Title. Why isn't this search engine friendly? Because, every single blog post will have the same text "Site Name > Blog Archive >" at the beginning of the Title Tag. If you really want to include the site name in the title tag, it should be at the end: Post Title | Site Name.

Exceeding the 65 character limit:
Many bloggers write very long post titles. So what? In search engine result pages, your title tag is used as the link heading. You have about 65 characters (including spaces) to get your message across or risk it getting cutoff.

Keyword stuffing the title:
Another common mistake people tend to make is overfilling the title tag with keywords. Saying the same thing 3 times doesn't make you more relevant. Keyword stuffing in the Title Tag is looked at as search engine spam (not good). But it might be smart to repeat the same word in different ways:

"Photo Tips & Photography Techniques for Great Pictures" "Photo" and "Photography" are the same word repeated twice but in different ways because your audience might use either one when performing a search query.

Empty Image Alt Attribute
You should always describe your image in the alt attribute. The alt attribute is what describes your image to a blind web user. Guess what? Search engines can't see images so your alt attribute is a factor in illustrating what your page is relevant for.

Hint: Properly describing your images can help your ranking in the image search results. For example, Google image search brings me hundreds of referrals everyday for the search terms "abstract" and "dj".

Unfriendly URLs
Most blog or CMS platforms have a friendly URL feature built-in, however, not every blogger is taking advantage of this. Friendly URL's are good for both your human audience and the search engines. The URL is also an important spot where your keywords should appear.

Example of Friendly URL: domain.com/page-title
Example of Dynamic URL: domain.com/?p=12356

These things are the pillars of Search Engine Optimization and so to your web site's success path.

About the Author: 
Robin Dale is the publisher for www.teeky.org , we offer useful & quality articles and news about Search Engine Optimization, Internet Marketing, Dedicated Server Hosting, Windows VPS Hosting UK, Linux VPS Hosting UK, e-commerce hosting, cPanel Hosting, hosting tips & UK Web Hosting.

Monday, April 20, 2009

Explaining SEO

You might think, from all the buzz about search engine optimization - SEO - that it offers a cure for all the world's business ills. Somehow, SEO has been propelled from the backwaters of Internet geekdom into the forefront of modern business marketing. For example, if Google's own search results are any indication, the interest in SEO yields almost 50% of the interest in general advertising. That level of interest seems way out of proportion to the realities of business advertising.

So Why All The Hubbub?
The excitement seems to be around the notion that SEO means "free advertising", that it means, if you do it right, millions of people will be clicking through to your site willy-nilly having found you on some search engine and then will immediately do business with you. And behind all that excitement are thousands of overnight SEO "experts" that, variously, all claim to ... (pick one):

  • Have SEO secrets that will help you get an unfair advantage over the next guy;
  • Guarantee you a first-page listing for an incredibly low monthly rate;
  • Provide hundreds of high page rank sites that will link to your site;
  • Give you 5/10/20 quick tips to immediately improve your rankings;
  • Tell you what Google/MSN/Yahoo doesn't want you to know about SEO;
  • Tell you that whatever SEO you're doing is all wrong; or
  • Some other variant of the above.

To some extent, this notion of "free advertising" is not altogether inaccurate. SEO can result in your site being found - free of charge - and it can result in traffic to your site that may, in fact, result in new business. But the reality of SEO is not quite that simple.

SEO Is Far From "FREE"
SEO takes work... often, hard work. For those that aren't familiar with what's involved in SEO, below is a líst of some of the typical activities that (as the CREST commercials used to say) "when applied in a conscientious program of regular professional care" will result in higher search engine rankings.

  • Researching and selecting keywords that are truly relevant to your desired audience;
  • Researching competition for desired keywords;
  • Researching and analyzing competitive websites;
  • Re-writing and restructuring your website to address desired keywords, to be more accessible by search engine "crawlers", to have appropriate label meta tags, headings, and inter-page links;
  • Create a program to build links to your site from other sites (directories, exchanged links,article marketing, etc.)
  • Create a program to keep content on your site regularly refreshed and synchronized with all the above.
  • Regularly (daily or weekly) monitor all the search engines and your competitors positions

SEO Is Not Easy
Doesn't quite sound as easy as some people suggest does it? That's because it's not. And it's all the more complicated when you realize that every site on that first page, and on the second and third, is trying to do the same thing - but against you! You boost your rank above them. They go to work and boost their site back above yours. And so on and so on... It's a war and the SEO "experts" are the arms dealers.

Your Goals And Those Of The Search Engine May Be Different
If you're going to pay good money for SEO, it may also be worthwhile to keep in mind that search engines don't necessarily have a goal of making you the most findable site on the web. The bottom line for them is making sure that their users find what they are looking for. Satisfying that requirement may mean that you don't and should not come up first. Google is the number one search engine for a reason: Google users get results they want. Those may not be the results you want.

Short Term and Long Term
In the short run, there may be some serious benefits from investing in SEO to boost your search engine rankings. In the long run, however, there's probably not much you can do beyond a certain point. Frankly, if you have a finite budget, altering the basic nature of your site and trying to boost how valuable your site is to others (as represented by links to your site) can only be taken so far. After a point, the perfect market characteristics of the search engine will prevail.

Balance SEO With Other Forms Of Traffic Generation
What this means is: yes, do make sure you do the essential SEO necessary to optimize your rankings in search engines. But do it in the context of an overall marketing program. Definitely use SEO to ensure that you get a fair and accurate appraisal by search engines. But also invest in other non-SEO lead-generation methods to bring traffic to your site and business to your table.

Above all, measure the results of your SEO and non-SEO activities carefully and frequently. When SEO reaches the point of diminishing returns, cut the rate in which you invest in it and boost your reliance on non-SEO marketing to reach your goals. In the long run, traditional non-SEO marketing may just be the most reliable and consistent way to boost traffíc to your site.

About The Author
Kurt D. Lynn has been a founder, cofounder, or senior executive of half a dozen enterprises in both the U.S. and Canada. Currently Kurt provides consulting and communication services focused on the needs of emerging and growing businesses. His consulting firm, KLynn Inc, offers an assortment of proven services for the development of sound marketing strategies, tactics, and project execution. His communication services, while more diverse, are focused on optimizing sales and marketing effectiveness:
http://www.klynn.ca

Thursday, March 12, 2009

Increase Landing Page Conversion By Testing

Are you satisfied with the conversion rate on your landing page, from ad campaigns?

I hope the answer to that question - no matter what your conversion rate - is an emphatic "No!" Because no matter what your conversion rate is, there's always the chance that it can be better.

You'll never know how much money you're leaving on the table until you start measuring, optimizing and testing. If you're a newbie to website testing, there are two different schools of thought as to how you should get started.

The first says you should start with an "unimportant" page on your site. Use that page as your "practice field" to avoid making any grave mistakes while you're learning the ins and outs of testing. I, on the other hand, subscribe to the second school of thought: start with a high traffic web page so you can see results more quickly. If there's one thing the internet era has done to all of us, it's turned us into a society of "immediate gratification seekers". We want results now. We don't want to wait for the answer.

The danger in starting your website testing with an "unimportant page" is that it will take too long to see any real results. You'll grow impatient, you'll get bored, and chances are you'll abandon the concept of testing before you've had a chance to appreciate its amazing merits.

So let's start with your highest traffic page (if you're scared you'll make a mess, start with the second or third highest traffic page - but don't worry. As long as you back up ahead of time, anything you "mess up" can be undone!)

The page components you want to test are:

1. Your Headline
Without a doubt, your headline is the most important component of your web page. It's the first thing your visitor will see when landing on your site. It will either compel him to continue reading, or convince him he's at the wrong page.

And the best part is, it's super easy to test. You don't need to get your graphic artist involved, or even your copywriter. You can easily craft a few benefits-laden headlines to test on your own. I suggest writing at least four different headlines and designing an A/B test to verify the effectiveness of each.


2. Your Opening Paragraph
Just as in offline direct mail marketing, the opening paragraph of your web page sales letter must pull the reader into your copy and make him want to read more.

Because many small business owners have a harder time writing opening paragraphs than headlines, you might want to get your copywriter involved in this one. But again, a simple A/B test can be used to measure the effectiveness of each paragraph.


3. Your Call to Action
There are dozens of different ways to spell out to your reader exactly what you want him to do. And depending on your product, your niche, your audience, etc, some will definitely be more effective than others.

This is one component of your web page that you don't want to leave to chance. Rather than simply copying what other marketers are doing, choose several different calls to action and test them each against each other.


4. Your Product Benefits
Your sales copy will be most effective when you list the most important benefit first. But Wait!! Your prospect might have a different opinion of which is the most important benefit.

Try varying the order of your benefit statements to test which positioning converts at the highest rate. This could also provide some valuable insight into rewriting your entire sales letter for higher conversions - or writing the sales letter for your next product.


5. Your Graphics and Visual Elements
They say a picture is worth a thousand words - but what is the wrong picture worth? Some colors, graphics and photographs can actually hurt your conversion rate. Some can provide a so-so conversion rate. While others can have your conversion rate soaring through the roof.

The only way you'll know for sure that you're using the right visual elements is to test. A multivariate test will allow you to test several different elements simultaneously to ensure you have the right combination.

Once these initial tests are done, it will be time to move on to more tests. Never rest on your laurels and never assume that your conversion rate is as good as it could possibly be. There will always be room for improvement - and room for more testing.

About the Author: Karen Scharf is an Indianapolis marketing consultant who works with small business owners and entrepreneurs. She offers several whitepapers, free reports and checklists, including her free Can-Spam checklist and free email pre-flight checklist to ensure your emails get delivered, get opened and get read. Download your copies at http://www.ModernImage.com .

Wednesday, February 11, 2009

Basics of Good Web Design

Whether you are just starting a web design project, looking at revamping an existing site, or just wanting to double check the usability of your current web site you should consider these Basics of Good Web Design.
These basics are aimed at new visitors/customers; your repeat customers will be judging your web site on different values. Just like wearing the appropriate clothes for a job interview, these basics will help you pick out the "look" of your web site so that you make a good first impression.

1. Fast Loading Web Site - Any way you look at it, a fast loading page should be your number 1 concern. The web is all about speed, fast searches, fast purchases, fast information. You can't have any of that with a slow loading page. Ask yourself this question - have you ever been on Google doing a search for something important and a link you clicked on didn't open up immediately? What did you do? Patiently wait for the page to open or move onto the next link on the page? My favorite sites open almost immediately.
So, a few suggestions: Make sure that your images are properly optimized. Don't use very many large images, save those for a different page. Keep any auto-running multimedia to a minimum, provide links to run media instead. Check your code for anything else that could affect your page loading times. Since text loads almost instantly go ahead and use all the text you want, just keep everything else under control.

2. No Meaningless Splash Page - Do you appreciate a fancy animation page that doesn't tell you anything and you have to wait for before the web site will open? Neither do I. The last thing I want once I find an interesting site is to wait through some animation before getting to the first page. This doesn't mean that I don't want multimedia on a site, I do. I just don't want an animation before the first page that forces me to wait for it to finish before getting onto the site. It's like having to wait for a salesperson to finish their memorized speech before you can ask them a question. No thanks! I like animation, just in the right place and at the right time. Plus, if I am a returning customer, I will have already seen that animation and don't need to see it again.

My suggestion is to use a smaller animation contained in your main landing page which also includes your main message and links to the rest of your site. It will make for a faster loading page (smaller file) and your visitors can go ahead with accessing your site without having to wait for the animation to finish.

One final note, don't ever put your logo as the only content on your landing page with a link that says "Enter Site". This just screams Unprofessional and will drive away potential visitors in droves. The last thing I want to do is to click on another link just to get into the site. This is a total waste of my time. I usually will skip a site if I see this.

3. No Annoying Web Gimmicks - Now that you have your visitor on your site quickly the one thing you don't want to do is to drive them away just as quickly. So, don't put anything annoying on that first page. No loud background music that makes them quickly hit the volume control or the back button on their browser. No flashing animations while they are trying to read your content. No popup, flyout, expanding ads that cover your home page. Basically, leave the gimmicks alone until you are sure that your visitor will stay on your site. Most casual visitors will leave your site in just a few seconds, no sense on driving them away more quickly.
Multimedia is great on a web site, just don't bombard your visitor with it first thing. If you want audio, then put in a nice picture with a link, like a picture of yourself with text saying something like "Let me tell you how to make fifty thousand this month!" If they are interested, they will click on the link and listen to your message; if they are not interested in audio, then you should be using a different pitch anyway.

Also, monitor what advertisers are putting on your site if you sell ad space. I am sure you have seen those ads with the animated dancing figure, cute the first time you see it. But after seeing it 10,000 times with every imaginable character I have added the company to a líst I keep of companies I won't do business with. So their animation has gone from "look at me" to "you annoy me" in my mind. Ads like these will impact your visitor's experience. So even if your site is perfectly designed, one misplaced ad can ruin all of your hard work.

4. Have a Clear Message - Too many web sites are a mish-mash of content. This is especially true of blog pages. Certain types of sites lend themselves to stream of consciousness content, but most don't. Make it easy for your viewer to understand what your web site is about, don't make them guess. Have a clear topic headline, followed by clear and concise text. This is also where a picture is worth a thousand words, but only if the picture directly pertains to your message.

You want your visitor to quickly understand what your message is. If they like your message, they will take the time to read the rest of your page and look around your web site. If they don't like your page, then it won't do you any good having them stay on your site anyway. So, don't make your visitors guess, let them know what you are about quickly and cleanly and you will have happy visitors. And when thinking about a sales page, a happy customer is a buying customer.

5. Coordinated Design - This one should be self evident, but it is surprising how many sites change their design for every page. You want your visitor to be comfortable in your site and one way to achieve that is by having a coordinated web design. Having a consistent logo, using a consistent color scheme, keeping your navigation in the same place. All of these help to create a coordinated design. This does not mean that you can't change colors or the "Look" on different segments of your site, but if you do, the changes should not be so drastic that it feels like you have moved on to a different site.
If you select one place for your logo, one place for your navigation, one look for your buttons or other common graphic elements and stick with those then you will be well on your way to a coordinated design. If you change colors for a different section, but keep the same logo location, the same navigation location, the same button shape, then your visitors will not become lost as they move from page to page.

6. Easy Navigation - Once you have grabbed your visitors attention you want them to be able to easily move around the different areas of your web site. This is done with easy to use navigation. There are three standard, accepted locations for navigation elements on a web page: along the top, on the left side, and at the bottom. I will usually put my main navigation either along the top or along the left side. I will then put text based navigation at the bottom of the page, this text based navigation is more for the search engines than anything else, but it also makes it easy for your visitors to move to the next page when they have reached the bottom of the current page.

Most people start reading a page from the top left and then read towards the bottom right. So navigation at the left or top will be seen as soon as someone enters your page. Also navigation at the left or top will not move or change position if the browser window is adjusted in size. The worst thing you can do is to put your main navigation on the right side of the page and have your page set for a large screen size. Let's say that your page is set for 1024 across with the navigation on the right, and someone views your page at 800 across, they will not see your navigation at all. The left side of your page will show perfectly, but the right side will be hidden outside of their viewing area. Of course by using floating or popup menus you can overcome some of these design limitations and keep your navigation visible at all times.

Unless you know that your audience will enjoy it, don't use Mystery Navigation. This is where your navigation is hidden within images, or spaced around the web page in some mysterious random order. This can be fun on gaming sites, or social networking sites, but in most cases the navigation should be easy to see and easy to use. If you do want to use Mystery Navigation, I would recommend keeping the text based navigation at the bottom of the page, just in case.

7. Have a "Complete" web site - And finally, no one wants to go to a web site only to find that the site is "Under Construction" and the content they are looking for is not there. These are words that you shouldn't ever use. If a section of your web site is not ready for prime time yet, then simply don't show it yet. It is better to have your site look complete and professional, then to have it look like a work in progress that should not be up on the web yet.

You can easily tell your visitors that you will be having more content in the future without having your site look like it is unfinished. Just use phrases like "Content Updated Weekly" or "New Products Added Monthly". Both of these will tell your visitors that it would be worth their time to come back and visit later, but neither one will make your site look unfinished. So no matter how small your web site is, give the impression that you have taken the time to complete the site before putting it up on the internet, this makes for a more professional presentation and a better visitor experience.

In Closing - By following these simple 7 Basics of Good Web Design you will be well on your way to having an easy to use and successful web presence. Just keep in mind what you look for when you first land on a web page after doing a web search in Google or Yahoo, or other search engine. If you want fast loading pages, make sure your pages load fast. If you want to be able to find what you are looking for quickly and easily, then make sure you have easy navigation. Just keep your first time visitor in mind, put yourself in their web shoes and make your web site an enjoyable place to visit and success should follow.

About The Author
George Peirson is a successful Entrepreneur and Internet Trainer. He is the author of over 40 multimedia based tutorial training titles covering such topics as Photoshop, Flash and Dreamweaver. To see his training sets visit www.howtogurus.com . Article copyright 2009 George Peirson



Thursday, February 05, 2009

Key Ways to Make Your Website a Success

Your company website can stand out and attract visitors in three simple ways. It must draw visitors in, keep visitors on the website long enough to understand what you can offer and keep visitors coming back for more.
If you feel that your current website is under-performing and the subject of online marketing brings you out in a cold sweat then check out our simple guide below to help you understand what you need to do…

1) Entice visitors
Your website has around three seconds to catch your visitors' attention or they're likely to click away. In order to keep your visitors interested you need a website which has an original design and layout  and an enticing headline on every page.
  • Take a look at your website - are you happy with your design? 
  • Do you feel your headlines will compel your visitors to keep reading? 
If the answer to either of these questions is a no then it's time to make sure your website is reaching its potential.
Be honest about what your strengths are, if you have a great business brain but writing isn't your forte then contact a website copywriter to help you with the content on your website. Website copywriters are paid to write headlines that draw visitors in and make sales.
Also, contact a selection of web designers who have a good knowledge of marketing and communicating your message to your visitors. Ask them for ideas and a quote to see what they would do differently in terms of the overall look and feel of your site. It's never too late for a re-brand; if your site has been up for some time and isn't attracting visitors then you need to start to make changes.

 
2) Hold your visitors' attention
You should constantly be monitoring how long your visitors stay on your website for. If the average visitor sticks around for thirty seconds or less then it probably means that they've taken a look your website and then clicked away.
You need to be aiming to keep the visitor on your website for at least a few minutes so that they can read three or four of your main website pages otherwise they won't have a true understanding of what you can offer them.
Informative and enticing website copy is one way to hold your visitors' attention. Your website copy needs to be written to appeal to your target audience. It needs to be interesting, compelling and persuasive and you need strong calls to action on your website pages so that your visitors can easily contact you or buy from you.
If you don't have a dedicated marketing department or someone who specialises in online marketing then consider contacting a website copywriter. Website copywriters specialise in writing persuasive and targeted content for the web to help businesses generate enquiries and make sales.


3) Keep visitors coming back
Not all of your visitors will buy your products or contact you to make an enquiry the first time they visit your website. The majority of online customers will either compare your service and products to your competitors or take some time to consider their purchase before making an investment.
You need to make sure that your website has enough compelling, informative and interesting content to make visitors return. Weekly updates to your website via blogs and articles can provide a human element to the business and they are also a great way to share company news and advertise promotions.
It can take time to write the content for these so if you don't have someone in house who can provide the copy for blog posts and articles then consider contacting a website copywriter. Experienced website copywriters can produce compelling blog posts and articles for a variety of businesses in different industries, some even offer discounts for multiple articles or blog posts.


About the Author: Pure Ink Creative are experienced website copywriters who can transform your website into a profitable success. These three simple steps can completely alter the performance of your website and turn it into a money-making resource.

Tuesday, January 20, 2009

Search Engine and Website Optimization

SEO is an essential part of website optimization, involving the formatting of a web page so that search engine algorithms score it highly for the relevant keyword.
Each page should be optimized for only one keyword so that the page is listed in as high a position as possible for that keyword.

If you understand how search engines work you will be able to apply your knowledge of SEO to optimize your website and ensure, not only a listing, but a search engine listing worth having. So, exactly how does a search engine such as Google work?

The answer to that is that nobody knows - except some Google employees of course. However, by carrying out certain actions and analyzing the results, it is possible to come to certain conclusions as to what Google are looking for and using that information to your advantage. Keep in mind, however, that the number of variables Google is evaluating is believed to reach three figures, so you will only ever scratch the surface, but we know that some of these are given more weighting than others.

SEO variables come in groups, and your website optimization strategy should take as many of these into account as possible. These groups can be categorized into increasingly narrower sets, the broadest being on-page and off-page optimization. The variables with most weighting are currently believed to be:


1. ON-PAGE WEBSITE OPTIMIZATION

On-page optimization is, as the term suggests, carried out on the web page itself. This can either be on the visible part of the page, or in the underlying source html code. This optimization can be further classified into:

a) The Keywords. Each web page should be optimized for one keyword, and can contain a few sub-keywords for which the page might also be listed. These, however, are less important than they once were in view of Google's latent semantic indexing (LSI) algorithm. That is another subject! The choice of keyword is important, and there is software available (free and not so free) to help you choose the best keyword for your needs. Do not overuse keywords - instead use lots of related text and synonyms to tell the spiders what your page is about.

b) The Title. This 'title' is not visible on the page, but contained within the html 'Title' tag prior to the 'Body' section of the page html. It should contain the keyword, and is the title that appears at the head of the search engine listing for the page.

c) Meta Tags. In SEO, the Meta tags, again contained prior to the visible 'body' section, provide the search engine crawlers or spiders with information about your site. The only tags of use today are:
  • The Description Meta tag. This describes the content of your site and is shown in full or part below the title in your search engine listing. Include your selling point and any toll-free number you might have.
  • The Keyword Meta tag. Not generally used, but who knows - it costs nothing and does no harm.
  • The Robots Meta tag should be used to block any page from spiders that you don't want visited, in case they dilute the overall site relevance. For example, duplicate sales pages. Use it blank even if you are not blocking anything.

d) Headings Page and paragraph headings should be in bold text within H (heading) html tags, H1 for page and H2 for paragraph headings. Use keywords because heading tags stress the importance of the text within them, especially if formatted bold.

e) Navigation Links
  • Your navigation is best if made using keyword anchor text and with a small description of the page linked to just below it.
  • Try to arrange your html so that the spider sees your body text first, followed by the links that will lead it away from your page. Most importance is placed on the first 100 words and the last paragraph, so don't let these words be your navigation links.
  • Pay attention to your on-site linking strategy. There is a formula you can use to maximize the PageRank points for each or any individual page.

2. OFF-PAGE WEBSITE OPTIMIZATION

Off-page optimization is a massive subject, and would require a separate article to even scratch the surface. It includes techniques such as one-way back links, reciprocal linking, article marketing, directory submissions, interlinking your own sites and blogs, use of social bookmarking sites and social networking, Twitter and so on.

These SEO techniques can in many respects be more important than on-page SEO, and it is not uncommon to see a page with no content but adverts listed at position #1 on Google due solely to the number of other web pages linked to it.

SEO is an extensive subject, but you can improve your chances of getting a high listing if you take advantage of what is known. Information is available, some of it genuine and some opinion. Make sure you find the former and avoid the latter in your website optimization strategy.

About the Author: 
Peter Nisbet - These are the basics of SEO. For the details that determine succes or failure visit SEOcious where Pete also offers a free SEO course.

Saturday, January 03, 2009

Make your Site Googleable

You can help make sure that your site turns up in search just when it should by taking advantage of these tips from Google's Search Quality Team.
  1. Not sure if all your pages are being seen by Google?
    Search for your site's address after the command "site", like [site:fuchsiasoft.com].
    When you see your pages in the results, check your snippet content and page titles.
    Include information that matches the topic of a particular page.
    If anything is missing or you want more details, you can also use the Content Analysis tool in Webmaster Tools.

  2. If you upload new pages or topics faster than Google crawls your site, make sure to submit a Google Sitemap and include a refresh rate.

  3. Label your images appropriately. Users searching in Google Image Search will more easily find the image on your site.
    Don't miss out on potential traffic because of [001.jpg] instead of [NintendoWii.jpg].
    Image Search is one of the largest search properties out there, so you should take advantage of it.

  4. Manage your SiteLinks. Your most valuable links may not be the ones that Google chooses as SiteLinks, so remember you can remove any that you don't think users will find useful.

  5. Check for errors and keyword traffic in Webmaster Tools. See Google's diagnostics checklist.

  6. Serve accurate HTTP status codes. If you've retired a page permanently, serve a 404. If you've simply relocated it, serve a 301.
    The more Google know about your old pages, the faster Google will find the next best page on your site for a given query.

  7. Users and search engines like organic content. Make some of your own!

  8. Read Google's recently released SEO Starter Guide.

  9. Watch Google's Tutorials for Webmasters.

  10. Find out what information Google has about your website in Webmaster Tools.

  11. Get the latest updates from the Webmaster Central Blog.

  12. Find answers to your questions in Google's Webmaster Help Center, or ask your questions in the Webmaster Help Group.

Original Source: http://adsense.blogspot.com/2008/12/light-up-your-site.html